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Permanent Action

Delete Your Account

We're sorry to see you go. Before proceeding, please read what happens when you delete your account and consider alternatives below.

What You'll Lose

  • Your wallet balance and all funds stored in it
  • Your complete transaction history and receipts
  • Your account profile and saved preferences
  • Access to your virtual account number
  • Any active referral earnings or bonuses
  • API credentials (for developer accounts)

How Account Deletion Works

1
Submit Request

Fill out the form and confirm your identity with your registered email.

2
Verification

We verify your identity and check for any pending transactions or disputes.

3
Processing

Your account data is scheduled for deletion within 7 business days.

4
Confirmation

You'll receive a final email confirmation once your account is fully deleted.

Account Deletion Request

Fill this form to initiate your account deletion. This action is permanent and cannot be reversed.

Need help instead? Chat with us on WhatsApp
Read our Privacy Policy to understand how we handle your data.

Request Received

Your account deletion request has been submitted successfully. We'll process it within 7 business days and send a confirmation to your email address.

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